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Early-payment discount taken without a credit note

B pays 2% less, citing the discount clause; A never issued a credit note and still shows the 2% outstanding.

What the agent does

  1. Read the discount terms in the agreement and check the payment date against them
  2. Confirm B's payment amount equals invoice less the discount
  3. Propose the credit note A should issue and the entry on each side

What you get back

Explained as 'discount taken per §4.1, paid day 9 of 10'; credit note draft for A.

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