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Email thread is the only record of an agreement

The decision to waive a 1,200 late fee exists only in a six-message email thread; neither ledger reflects it.

What the agent does

  1. Extract the decision, the amount, the date and who agreed from the thread
  2. Check both ledgers for a matching posting
  3. Draft the entry and attach the thread as evidence

What you get back

The waiver is documented with the thread cited and the entry drafted for both sides.

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